Terms and Privacy Policy - UX Brain Design

Terms & Privacy Policy

1. Introduction

Welcome to UX Brain (“we”, “us”, “our”). By accessing or using this website, purchasing our courses, or using any of our services, you agree to be bound by these Terms & Conditions and Privacy Policy. If you do not agree, please do not use our website or services.

These terms apply to all visitors, users, and customers worldwide.

2. About Our Services

UX Brain provides digital educational content, including but not limited to:

Online courses
Downloadable resources (PDFs, templates, guides)
Interactive learning materials
Members-only content

All content is delivered digitally. No physical products are supplied.

3. Eligibility & Account Responsibility

By purchasing or accessing our content, you confirm that:

You are at least 18 years old (or have parental consent)
Any account details you provide are accurate
You are responsible for maintaining the confidentiality of your login details

You must not share, resell, or redistribute your access.

4. Intellectual Property

All content on UX Brain—including courses, videos, text, downloads, designs, frameworks, and materials—is the intellectual property of UX Brain unless otherwise stated.

You may:

Use materials for personal learning purposes only

You may not:

Share, resell, copy, distribute, or republish any content
Upload materials to public or private platforms
Use content for commercial training without written permission

Unauthorised use may result in termination of access without refund.

5. Payments & Pricing

All prices are displayed clearly at checkout
Payments are processed securely via third-party payment providers
Prices may change at any time, but changes will not affect existing purchases

You are responsible for any applicable taxes required in your country.

6. Refund Policy – 14-Day Money-Back Assurance

Learn with confidence. We offer a 14-day money-back assurance on eligible purchases.

Refund eligibility:

You may request a refund within 14 days of purchase provided that:

You have not downloaded course resources or files
You have not completed or accessed a substantial portion of the course
There is no evidence of excessive consumption or misuse of content

Once digital resources are downloaded or substantial content is accessed, the course is considered consumed, and the refund right is waived.

Refunds are not available if:

Downloadable materials have been accessed
Access has been shared or abused
Refunds are repeatedly requested (abuse prevention)
The refund request falls outside the 14-day window

Refund decisions are final and made at our discretion.

7. Access, Availability & Changes

We aim to keep our services available at all times, but we do not guarantee uninterrupted access.

We reserve the right to:

Update, modify, or remove content
Suspend or terminate access for misuse
Update courses to reflect best practices or industry changes

8. Prohibited Use

You must not:

Attempt to bypass security or access controls
Scrape, copy, or reverse engineer content
Upload malicious code or attempt to disrupt the website
Use the site for unlawful purposes

Violation may result in immediate termination without refund.

9. Disclaimer & Limitation of Liability

All content is provided for educational purposes only.

We do not guarantee:

Specific results
Career outcomes
Financial or business success

To the fullest extent permitted by law, UX Brain shall not be liable for:

Loss of data
Loss of revenue or profits
Business interruption
Indirect or consequential damages

Your use of the site is at your own risk.

10. Privacy Policy

10.1 Information We Collect

We may collect:

Name, email address, and account details
Purchase and course activity data
Technical data (IP address, browser type, device)
Usage behaviour on our website

10.2 Cookies & Analytics

We use cookies and similar technologies to improve user experience and performance.

This may include:

Google Analytics (traffic & usage analysis)
Advertising & conversion tracking tools
Heatmaps & behaviour analytics (e.g. Hotjar)
Security tools such as Google reCAPTCHA

These tools may collect anonymised or aggregated data to help us understand how users interact with our website.

You can control or disable cookies through your browser settings.

10.3 How We Use Your Data

We use data to:

Deliver purchased content
Improve our courses and website
Communicate important updates
Prevent fraud and abuse
Analyse performance and user behaviour

We do not sell your personal data.

10.4 Third-Party Services

We may share necessary data with trusted third-party services such as:

Payment processors
Email delivery services
Analytics and security providers

These providers are required to handle your data securely and lawfully.

10.5 Data Security

We take reasonable steps to protect your data, but no online system is 100% secure. You use our services at your own risk.

10.6 Your Rights

Depending on your location, you may have the right to:

Access your data
Request correction or deletion
Withdraw consent
Object to certain data processing

You can contact us to exercise these rights.

11. Changes to These Terms

We may update these Terms & Privacy Policy at any time. Updates will be posted on this page, and continued use of the website indicates acceptance of the changes.

12. Governing Law

These terms are governed by the laws of the United Kingdom, unless otherwise required by applicable consumer protection laws.

13. Contact

If you have questions about these terms or your data, please contact us via the details provided on the UX Brain website.